Find Direct Repair Shops in NH

For those that have been in a collision, or need auto body repair, the insurance company process can be dreaded. But at Manchester Collision Center, we are a Direct Repair Program (DRP) Facility for some of today's top auto insurers, including Geico, Progressive, and MMG Insurance. What is a direct repair facility? Some auto insurance companies use a direct repair program to provide repairs for their policy holders. A DRP body shop has established relationships with specific insurance companies. The insurance company has determined that these shops do quality work within the budget allowed. In a direct repair program, a collision shop and an auto insurance company complete a contract to provide repairs for the insurance company's claimants. First used in the late 1970s, the direct repair program concept increased in the late 80s and early 90s.

How Does Direct Repair Work?

When you are involved in an accident you must contact your auto insurance company, or the insurer of the at-fault driver. The auto insurance company then refers you to a network of conveniently located repair facilities, such as Manchester Collision Center, that offer a lifetime warranty on the repairs to your vehicle. The service might also offer on-site rental car arrangements. Because the insurance company and the collision shop handle all the details and paperwork, you do not have to do so. And that alone can make your awful experience just a little bit better.

The Advantages of Using a DRP Auto Body Shop in NH

Having your car in the shop can be a serious problem for carrying out life's responsibilities such as getting to work and driving the kids where they need to go. Because the repair shop and insurance company connect directly, they are able to take care of many of the details for you, saving you time. Another benefit of having your vehicle serviced at a DRP Shop is that it can sometime prevent delays. When an additional part is needed for a repair, the shop does not have to stop working on a vehicle to wait for an insurance adjuster to re-evaluate the situation. Insurance companies promote the advantages of a direct repair program to their customers as convenience, warranties on repair work, and the freedom from estimates and other paperwork details.

What to Expect from your Repair Shop

Whichever shop you choose to use there are some specific criteria that you should demand that they meet. When you commit to having your work done at the shop, it should be completed in a timely manner and delivered back to you on or before the promised day. Also, each shop should have quality control measures that should be strictly adhered to.  One more item that should be part of their services would be to provide you with a nice detail job so that your car looks great when you get it back. As you do a final inspection of the fit and finish of the car repair, the quality of the repair will be evident. And of course, the collision center should include a lifetime warranty on their work. Any reputable shop, such as Manchester Collision Center, will easily meet all these expectations as part of our standard operating procedures. We also use updated equipment, which is essential to doing their job correctly and completely.