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Our Repair Process

Our unique repair process provides many customer benefits

 The key to our repair process is that we disassemble the vehicle 100 % and our estimator and technician go over the car and write a complete and accurate estimate of what the car needs for repairs, this process takes longer but we rarely miss any items that need to be repaired or replaced.  This also means all parts are ordered and received before we start work on the car.  This way the work flow is never interrupted, resulting is a seamless repair process.

 Once we have properly assessed the damage, we eschew the industry tradition of one technician being responsible for virtually 100 % of the repair of the damaged vehicle.  Our technicians work in teams with different skill sets allowing us to have multiple people working on the same vehicle as it moves through the repair process.  No one person can hold up the process, and at the same time, there is a built-in quality audit at each step along the way.

 Which in turn enables us to repair the car faster than most traditional shops and not sacrifice any quality on the repair of the vehicle.